Overseas freephone numbers may not be available.ĥG is available to anyone with a Tello plan, a 5G-capable phone and located in an area that provides 5G coverage (see our Coverage map). So, for example, if you make a 20-minute call to Canada, that 20 minutes come out of your monthly minutes' balance. Tello does not participate in the EBB (Emergency Broadband Benefit) / Lifeline program at this time.Īll Tello plans (except for data-only plans) include calls to more than 60 countries as well as the US. Once you successfully activate your Tello SIM in your online account, you will then have the option to port in your own phone number. When you purchase a Tello GSM SIM, you receive a 3-in-1 SIM card that includes mini (2FF), micro (3FF), and nano (4FF) sizes to fit any type of compatible phone. Therefore you need an unlocked GSM-compatible phone & a Tello GSM SIM to join Tello.
Tello only uses GSM for our new customers. Tello is a contract-free service and our checkout page shows you the full purchase price (with tax) before you proceed to finalize an order. We do not accept checks, bank transfers, Venmo or other payment methods. Payment can be made with most credit/debit cards & PayPal. Our Support team does not create accounts or place orders for customers and we do not have any physical stores. Once you select the option you'd like, you will be guided through the easy purchase process and then, when your package arrives, guided through activation.įor security reasons, opening an online account can only be done by the customers themselves. Then you either shop for a Tello Phone or Bring Your Own Phone, where you have the option to purchase a Tello GSM SIM. Once you arrive on that start page, we check your coverage and you choose your Plan. I will help you to retrieve it.To get started, simply click here to join Tello. Only enter the correct PUK code after getting it from your carrier network and enter it on your phone. If you enter incorrect PUK mode multiple times, your SIM card will be PERMANENTLY disabled, and you will have to get a new SIM card. Remember, DO NOT enter incorrect PUK codes. If you don't have the papers that came with your SIM card then it can be retrieved from your carrier network. Your SIM is currently blocked, and you need the PUK code to unlock it. Check the papers that came with your SIM, and you will see the PUK code on them. It is asking you to enter it, so it can verify you are the correct owner of the SIM card. Sometimes when you turn off the phone and turn it back on or replace SIM, it will ask for a PUK code. PUK code is the unique special key that you use to unlock the SIM card. Please give me a few minutes to review and answer your question. I understand that you are facing an issue with your iPhone. Hopefully, we can get this resolved quickly. Hi, and Welcome to ! My Name is ***** ***** I look forward to assisting you today with your question.
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